Terms of use

These Terms of Use govern the use of the website tijanailic.com and the purchase of digital products and subscriptions offered by KLUB UMETNIKA FRIZERA TIJANA ILIĆ. By accessing the website and making a purchase, you agree to these Terms.

General information

Name: Association KLUB UMETNIKA FRIZERA TIJANA ILIĆ
Address: Palmotićeva 18a, 11000 Belgrade, Serbia
Registration Number: 28297718
PIB: 111866669
Phone: +381 11 6309 634
Website: tijanailic.com

Products and services

The website offers digital educational content, including online courses, video materials, and access to educational content through subscriptions.

Payments can be made using payment cards (Visa, MasterCard). Certain services may also be paid for directly at the salon.

Prices and Currency

All payments are processed in Serbian dinars (RSD).

If prices are displayed in euros (EUR) or other currencies, they are provided for informational purposes only. The final amount charged will be calculated in Serbian dinars according to the middle exchange rate of the National Bank of Serbia.

The card issuer may apply additional currency conversion fees or minor exchange rate differences.

Digital delivery

All products available on the website are digital products. Upon successful payment, access to the content will be provided electronically through a user account or email address.

No physical delivery of products is provided.

Subscriptions (Automatic Renewal)

Certain products are available through subscriptions (monthly or annual).

By purchasing a subscription, you agree that:

Your subscription will be automatically renewed at the end of each billing period (monthly or annually)
Your payment method will be automatically charged for each subsequent billing period
Access to the content will be available only while the subscription remains active
Subscription details (price and billing period) will be clearly displayed at the time of purchase

Subscription Cancellation

You may cancel your subscription at any time through your user account on the platform.

Cancellation prevents future automatic charges
You retain access to the content until the end of the current billing period
Access to the content will automatically terminate after that period expires
No additional charges will be made after cancellation

Refund Policy

Due to the nature of digital products:

All purchases are final
Refunds are not provided for active or partially used subscriptions
Cancelling a subscription does not entitle you to a refund for the current billing period

Refunds may be approved only in cases of:

Duplicate charges
Technical errors during the payment process

Any approved refund will be issued using the same payment method that was used for the original purchase.

User Responsibilities

By using the platform, you agree that you will:

Not share your account login credentials with third parties
Not copy, record, distribute, or resell any content
Use the content solely for personal and educational purposes

Violation of these rules may result in the immediate suspension or termination of your account without the right to a refund.

Intellectual Property Rights

All content available on the platform, including video materials, educational content, branding, and design, is the intellectual property of the Association KLUB UMETNIKA FRIZERA TIJANA ILIĆ.

Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

Platform Availability

We strive to provide continuous access to the platform but do not guarantee uninterrupted operation.

Temporary interruptions may occur due to:

System maintenance
Technical issues
System upgrades and improvements

We are not responsible for temporary unavailability of the platform.

Payment security

All transactions are processed through secure systems that use SSL encryption and 3D Secure authentication.

Payment card information is transmitted directly to the payment processor and is not stored on our servers.

Privacy Policy

We are committed to protecting your personal data.

We collect only the information necessary to provide services and communicate with users. Users have the right to request removal from mailing lists at any time.

All personal data is processed in accordance with applicable personal data protection regulations.

VAT

The Association KLUB UMETNIKA FRIZERA TIJANA ILIĆ is not a VAT payer.

Changes to the Terms of Use

We reserve the right to modify these Terms at any time.

Any changes will be published on the website. Continued use of the platform after such changes are published constitutes acceptance of the updated Terms.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Serbia.